Software for Inspection & Testing

Nassima runs a Inspection & Testing business end to end — from the first enquiry to a paid, compliant invoice. Describe what you need and it builds the workflow. One subscription, no commission on your customers.

What Inspection & Testing owners actually deal with

7 documented problems from published research on this trade. Every one links to its source.

Contrôle technique centres can't recruit enough certified inspectors
French inspection centres need certified contrôleurs (CQP with hundreds of training hours) and mostly hire experienced mechanics mid-career. With roughly 4 in 10 openings unfilled, stations cut available slots and owners work the lanes themselves.
Evidence: Zepros: about 1,000 of 2,444 recruitment needs in 2022 went unfilled (39%); only 17% of hires are young entrants; 5,680 centres, 12,900 staff, 22.4M inspections a year.
Source: Zepros Auto
In Nassima
- Jobs & Dispatch — the job carries its own schedule, assignee, parts and history, and moves itself through the workflow instead of waiting for someone to update a board
- Multi-branch Reporting — every branch reports into one view without anyone consolidating spreadsheets
2026 reform adds recall checks and owner-data collection duties
From 2026 French centres must check serious safety recalls (e.g. Takata airbags), issue 'stop drive' outcomes, and collect owner contact data for manufacturers under GDPR, with fines for non-compliance.
Evidence: Fiches-Auto: critical recalls trigger an automatic stop-drive result; centres must collect owner contact info (GDPR-compliant); administrative penalties up to EUR 1,500 and authority inspections.
Source: Fiches-Auto
In Nassima
- CRM — every enquiry, message and visit lands on one customer record automatically, so history survives staff turnover
- Documents & Templates — the paperwork the job needs is generated from the job's own data at the moment it is needed, rather than retyped into a template
- Customer Portal — the customer sees their own bookings, quotes, invoices and documents, which removes the calls that exist only to ask for them
Customers leave with a 'stop drive' verdict they didn't expect
A driver books a routine inspection and leaves with an invalidated certificate because of an open recall that isn't the centre's fault. Staff must explain it, the customer is angry, and a counter-visit has to be scheduled.
Evidence: Fiches-Auto: vehicles with critical safety recalls get a 'stop drive' classification that invalidates the certificate on exit, plus an automatic counter-visit.
Source: Fiches-Auto
In Nassima
- WhatsApp & Messaging — the AI receptionist answers on WhatsApp day or night, books, quotes and chases from inside the thread, and hands over to a human when it should
- Customer Portal — the customer sees their own bookings, quotes, invoices and documents, which removes the calls that exist only to ask for them
- Reviews — the review request goes out at the right moment automatically, and what customers say feeds back into the record
Ageing fleet drives more failures and re-inspections to schedule
Older cars fail more often, so each failure means a counter-visit that must be booked, tracked and followed up. Missed counter-visits mean lost revenue and customers who go elsewhere.
Evidence: Zepros notes an ageing vehicle fleet is generating increasing re-inspection rates, while vehicle complexity demands more inspector expertise.
Source: Zepros Auto
In Nassima
- CRM — every enquiry, message and visit lands on one customer record automatically, so history survives staff turnover
- Campaigns — campaigns are built from who actually bought what, and go out on their own rather than when someone finds the time
- WhatsApp & Messaging — the AI receptionist answers on WhatsApp day or night, books, quotes and chases from inside the thread, and hands over to a human when it should
New motorcycle inspections add demand without added inspectors
Since April 2024 two- and three-wheelers need contrôle technique in France, adding a new vehicle category to book and inspect. Centres expanding into it need extra certified staff they can't find.
Evidence: Zepros says Category L inspections introduced in April 2024 add about 500 more controller vacancies on top of the existing shortage.
Source: Zepros Auto
In Nassima
- Jobs & Dispatch — the job carries its own schedule, assignee, parts and history, and moves itself through the workflow instead of waiting for someone to update a board
- AI Receptionist — calls and messages are answered, qualified and booked around the clock, so the enquiry that arrives at 9pm is still there in the morning as a booking
Appointment lead times lengthen, pushing drivers past deadlines
With too few inspectors, centres' booking calendars fill weeks ahead; drivers whose inspection is due scramble for slots, flood phones, and go to whichever centre can take them sooner.
Evidence: Boursorama reports inspection appointment delays have been lengthening in recent weeks because centres are struggling to recruit staff.
Source: Boursorama
In Nassima
- AI Receptionist — calls and messages are answered, qualified and booked around the clock, so the enquiry that arrives at 9pm is still there in the morning as a booking
- Jobs & Dispatch — the job carries its own schedule, assignee, parts and history, and moves itself through the workflow instead of waiting for someone to update a board
- WhatsApp & Messaging — the AI receptionist answers on WhatsApp day or night, books, quotes and chases from inside the thread, and hands over to a human when it should
Crowded inspection stations forced to move to mandatory online booking
Saudi Fahas/MVPI stations were crowded with walk-ins, so booking an appointment online is now mandatory. Operators must manage booked slots and no-shows and turn away walk-ins.
Evidence: Saudi Gazette: from 1 Oct 2023 an online appointment is mandatory before visiting any MVPI station, to 'reduce crowding'; online booking started May 2023 with 50% of capacity.
Source: Saudi Gazette
In Nassima
- Jobs & Dispatch — the job carries its own schedule, assignee, parts and history, and moves itself through the workflow instead of waiting for someone to update a board
- WhatsApp & Messaging — the AI receptionist answers on WhatsApp day or night, books, quotes and chases from inside the thread, and hands over to a human when it should
- AI Receptionist — calls and messages are answered, qualified and booked around the clock, so the enquiry that arrives at 9pm is still there in the morning as a booking

Problems and figures on this page come from published research, each linked to its source. They describe the trade, not a Nassima customer outcome.

Describe your Inspection & Testing business and Nassima builds the system around it.

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Is Nassima right for a Inspection & Testing business?

A good fit if

You juggle bookings, quotes, invoices and customer messages across separate tools.
You want one system the whole team uses, instead of five that do not talk to each other.
You want follow-ups, reminders and paperwork handled without hiring an administrator.

Not the right tool if

You need only one function — just a calendar, or just invoicing — and the rest of your stack already works.
You need the deep specialist features of a tool built for nothing but this trade, and you are happy to run it alongside everything else.
You are looking for a free tool. Nassima is a paid subscription.

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