What languages does Nassima support?

Yes. Nassima runs in multiple languages, and your team doesn't have to standardize on one to use it.

Go to your Profile page and set Preferred language under System Preferences. It's a per-account setting — used for both the in-app experience and the emails Nassima sends you — so each person on your team can pick their own without affecting anyone else's.

The interface currently supports:

• English
• Arabic
• German
• Spanish
• French
• Hindi
• Portuguese
• Russian
• Urdu
• Chinese

Arabic and Urdu automatically switch the layout to right-to-left.

Conversations with the AI receptionist aren't limited to those 10 languages. It replies in whatever language a customer writes to it in, wherever that conversation is happening. If what you need is Nassima translating a specific piece of text for you, that's its own capability — see AI-powered translation.

Voice calls are handled separately, with their own supported language list — see Voice language support for what's currently covered there.

Whatever language a customer walks in speaking, the goal is that they don't have to switch to yours.