What are the invoice statuses?

Every invoice in Nassima moves through a fixed set of statuses:

• Draft
• Issued
• Partially Paid
• Overdue
• Paid
• Completed
• Cancelled
• Refund Pending
• Refunded

It starts as a Draft, which you can edit freely. When you issue it, it becomes Issued and is locked. If the customer pays part of it, it becomes Partially Paid. If the due date passes without full payment, Nassima marks it Overdue on its own — you don't have to watch due dates and update it yourself. Full payment moves it to Paid, then Completed.

You can cancel an invoice while it's Issued or Overdue, as long as no payment has been recorded against it yet; you'll be asked to give a reason. Once a payment has been recorded, cancelling isn't available and you'd use a refund instead. A cancelled invoice can be reissued, which puts it straight back to Issued.

Once an invoice is Paid or Completed, a refund moves it to Refund Pending, then to Refunded once it's processed. What actually happens on the payment side of a refund — the credit note, the refund payment, and the receipt your customer gets — is covered under Payment receipts.

You can see and act on all of this — issue, cancel, reissue, or refund — from the invoice's own page in the Sales section under Finance (the page itself is titled Invoices).

One lifecycle, tracked automatically, so the status you see on the invoice always matches what Nassima — and your customer — will tell you.