Can I see what the AI said to customers?

Yes. Go to Assistant History in Nassima to review your own past AI sessions.

It lists the AI chat and voice sessions that ran under your own sign-in — sortable by when a session was last active or when it started, searchable, and paginated.

Open any session and you get:

• The full transcript of what was said
• The actions the AI took during that conversation

You can also delete a session from here if you no longer need it.

Assistant History is scoped to you, not the whole business: it covers your own conversations with Nassima's AI copilot, plus any voice session you personally started. Conversations your customers have with the AI receptionist — on a call or in a channel — run under the customer's own identity, not yours, so they won't appear here.

To see what the AI receptionist said to customers, go to Nassima Tools, then Receptionist instead. It has its own history view built for exactly this, covering every customer conversation the receptionist has handled across your whole business.

For the history tied to one specific customer's record, see the customer timeline instead — that's the per-customer view. If you're after recorded phone calls specifically, see Call recording and transcripts. Assistant History is the session log for your own account, not either of those.

This list only fills in once you, or the AI receptionist, have actually used Nassima's AI — there's nothing to show before that.