Can I choose how I receive notifications?

Yes. You choose in-app or email, per notification type, from the Notification Settings section on your Profile page.

This covers a specific set of notification types, not every notification Nassima sends.

If you're on the team, you can set a channel for:

• HR requests
• Mentions in the app
• Mentions on a work order
• Mentions on a job
• Work order assignments
• Job task assignments

If you're a customer using the customer portal, you can set a channel for:

• Booking updates
• Invoice-ready notifications
• Marketing digest emails

For each one, in-app and email switch on and off independently, so you could turn off email for job task assignments and keep in-app on, or the other way around. There's no SMS or WhatsApp option on this screen.

Preferences are set per user, so every team member or portal customer manages their own.

Other notifications — new orders, payments, AI escalations, and the rest of your activity feed — aren't controlled here; those are covered under in-app notifications and the notification center.

The point is you only get pulled into the channel you actually check for that kind of update.