How do I use the AI assistant?

Yes. Nassima's chat assistant is built into the app itself — it's mounted across every page in your workspace, not tucked into one section, so you can talk to it from wherever you're already working instead of hunting for a dedicated chat page.

This is your own assistant, for you and your team. It's a separate assistant from the Nassima AI Receptionist, which is the one that talks to your customers on WhatsApp, email, and your other channels.

Inside the conversation, you can:

• Ask questions about your business and get a plain answer back
• Create a task
• Look up or update a record
• Assign a job
• Check in on a work order
• Generate a document
• Get help finding a feature or understanding how something in Nassima works

Before Nassima writes anything on your behalf, such as creating that task or updating that record, it plans the steps and asks you to approve them first.

For example: "Assign the AC repair job to Marco" or "How do I set up a discount code?"

You can also bring up things like booking a job, putting together a quote, or digging into your numbers in the same conversation. Nassima works out which part of itself is built to handle that and hands the request along, so it can feel like a slightly different flow rather than one continuous reply.

The assistant keeps a running history of the conversation, so you pick up where you left off, and you can edit a message you already sent and have Nassima retry it with the correction. Reviewing and searching your past sessions in full is covered under AI assistant history.

You shouldn't have to go looking for where something lives in Nassima — when you're not sure, just ask.