Can Nassima track my Google reviews?

Yes. Nassima tracks your Google Business reviews for you.

Go to the Reviews section, under Marketing. It's split into two tabs, In-app reviews and Google Business reviews, that you switch between yourself — open the Google Business reviews tab for everything below. The Google Business reviews tab needs the Growth plan; In-app reviews doesn't. If your Google Business Profile isn't connected yet, that tab shows a prompt to connect it instead of your review data.

Once you're connected, Nassima gives you:

• Sentiment on each review
• The keywords and themes that keep coming up across your reviews
• Rating distribution
• How your review volume and ratings are trending
• Year-over-year review analytics

That's the same picture you can pull into your marketing — what customers keep praising or complaining about, not just a star count.

New reviews aren't pulled in on their own: you, or a teammate with permission to manage reviews, pull in the latest reviews and re-run the analysis on demand from the Reviews toolbar. You can also open any single review to see its full detail.

You'll need your Google Business Profile connected first. See Google Business Profile for how to connect it.

You don't have to check your Google listing yourself — the read on your reputation is already waiting for you in Nassima.