Are calls recorded?
Not the full audio yet — but yes, every call is automatically transcribed, so you can read exactly what the AI and the caller said. Audio playback of the full call isn't available yet; the transcript is what you review.
You'll find transcripts in the Assistant History section, alongside your other AI conversations, where you can search to pull up a specific call, for example by the caller's phone number.
This is about reviewing a call after it happened, not about how the AI handles the call itself. For call answering, booking, and escalation during the call, see AI-powered inbound calls and Inbound call workflow.
No more relying on memory for what was said or promised on a call — it's written down for you.
Other ways people ask this
- Can I see call transcripts?
- Where do I find call recordings?
- How do I review what the AI said on a call?
Try it on your own business
Describe what your business needs and Nassima builds it.
Get started