Can customers have a digital loyalty card?

Yes. Every enrolled customer gets a digital loyalty card on their phone, and it works with both Apple Wallet and Google Wallet.

You need an active loyalty program with a card design saved to it. Once that's in place, Nassima creates and issues the wallet passes automatically — you don't generate them one at a time.

To see the wallets Nassima has issued, go to Marketing, then Loyalty, then Wallets. Open any entry there for that customer's pass status and current points balance.

You design the card yourself. Go to Marketing, then Loyalty, then Templates to build a template with your own logo, colors, and layout, then preview and apply it to a specific program from that program's Card page. You can set:

• Brand colors
• Logo
• Layout and template design

You don't need your own Apple Developer account or signing certificate for any of this. Nassima issues Apple Wallet passes under its own platform-level Apple credentials by default, so there's nothing extra to set up on Apple's side.

Customers also have their own wallet page in their portal, separate from the pass on their phone — it shows the same pass details and the same current points balance, so what they see there always matches what's on their Apple Wallet or Google Wallet card. Setting up the loyalty program itself, including how points are earned and redeemed, is covered under Loyalty programs; this entry is specifically about the digital wallet card your customers carry.

Set the card up once, and it's ready to carry for every customer who joins the program after that.