Can I assign work to field staff?

Yes. You can assign a job or work order to a specific staff member, and that person sees only what's theirs.

Open My Tasks — you might still know it as My Work, since that's what it used to be called; we only renamed the label, the page itself didn't move. There, each employee sees:

• Jobs assigned to them
• Work orders they coordinate as case manager

Nothing else appears in that queue, so a technician doesn't have to dig through the rest of the business's work to find their own.

Before you can assign anything, you need:

• Employees added to Nassima
• Jobs or work orders already created

Manual assignment and the My Tasks view are available from the Starter plan up.

If what you actually want is AI-optimized routing and scheduling across your whole field team, that's covered under Field dispatch and route optimization. Creating and fully managing work orders themselves is covered under Work orders.

Everyone always knows what's theirs to do next, and you always know who's doing it.