Does Nassima support memberships?

Yes. You can create membership and subscription plans for your customers, with recurring billing built in.

Go to the Memberships section under Operations, where you'll find a Plans tab and a Subscribers tab.

To create a plan, Nassima needs:

• Plan name
• Currency
• Billing frequency, such as monthly or annual

You can also set a price — set it to 0 for a no-charge plan — and attach:

• Service entitlements
• Usage limits

Billing then runs either automatically, charging the card on file each period, or manually, where you issue an invoice each period. See Automatic vs manual membership billing for how to choose between them, and Membership entitlements and service coverage for how entitlements and usage limits work in practice.

Right now, enrollment happens on your team's side. From the Subscribers tab in the same section, your team creates the subscription and attaches it to the customer's record.

Customers can also ask Nassima directly, through WhatsApp, Telegram, or email, whether they're a member and what their plan includes. For example: "Am I still a member, and what does my plan cover?" Asking Nassima to list your available plans in conversation isn't something you can do yet, though checking an existing member's status works today.

Customers can also see their active membership from their own customer portal — covered under Customer portal.

The membership stays tied to the same customer record as everything else, so status, billing, and entitlements are never something you have to look up separately.